Safety and Health at Work for Platform Workers

No institution in Serbia keeps records of how many delivery workers are injured at work, as stated in the podcast “Delivery Couriers and Traffic Safety – The Price of Risk.” Nevertheless, it’s evident from media headlines, which are significantly fewer than the actual number of such incidents, that delivery workers often face accidents and mishaps while on duty.

Wolt introduced discriminatory rules for foreign workers in Serbia

Based on Mašina’s findings, part of the foreign workers who make deliveries through the Wolt app are denied the opportunity to see their actual earnings and to choose the deliveries they will work on. In this way, these workers are left with fixed wages, previously agreed on with the intermediary agency, which puts them in an unequal position compared to local delivery workers.

Glovo fined its couriers for “abusing” the application?

Last week, the “challenge” was terminated for part of the couriers people who work through the Glovo application. As a result, these workers are being deprived of realizing part of their earnings, which are based on completing a certain number of deliveries. Glovo claims it fired these workers because they “misused” the application – but what constitutes misuse and according to whom?